I Know I know…. You all have heard horror story after horror story about an innocent old lady locking her keys in the car, calling a locksmith who quoted her one price over the phone and then the technician opens the door and charges her a huge amount more. The story is never ending and most likely does happen on a regular basis. What you all must remember is NOT every locksmith company practices under these louche moral customs. For example, when calling Fidelity Locksmiths you can expect the technician to tell you the price BEFORE starting the work, this way if you think you were over charged you have the right to refuse the work. Lets think about this for a seconde…….If the technician has to tell you the amount before he starts the work , how in the right mind will he try to over charge you? If the customer refuses the work, it not only wasted the time of both parites, but also wasted ever so valuable gas money the technician has to pay for! This is also the same for changing locks , re keying locks, and all types of service that you call on Fidelity to be there for. Next time your in a pinch, do yourself a favour and let Fidelity be there to help.